In this document, “we”, “us”, or “our” means Blue Zones Health and its applicable affiliates (collectively, “BZH”).
Discrimination is against the law. We follow state and federal civil rights laws.
We do not discriminate, exclude people, or treat them differently because of age, race, ethnic group identification, color, national origin, cultural background, ancestry, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, physical or mental disability, medical condition, source of payment, genetic information, citizenship, primary language, or immigration status.
BZH provides the following services in a timely manner:
- No-cost aids and services to people with disabilities to help them communicate better with us, such as:
- Qualified sign language interpreters
- Written information in other formats (braille, large print, audio, accessible electronic formats, and other formats)
- No-cost language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Member Services at the numbers below. The call is free. Member services is closed on major holidays.
- 833-LIV-BLUE (548-2583)
- TTY 711
Upon request, this document can be made available to you in braille, large print, audio, or electronic formats. To obtain a copy in one of these alternative formats, or another format, call Member Services and ask for the format you need.
How to file a grievance with BZH
You can file a discrimination grievance with us if you believe we have failed to provide these services or unlawfully discriminated in another way. You can file a grievance by phone or by mail. You can call Member Services for more information on the options that apply to you, or for help filing a grievance.
You may file a discrimination grievance in the following ways:
- By phone: Call Member Services. Phone numbers are listed above.
- By mail: Send your written grievance by mail to:
ATTN: Compliance
3746 Foothill Boulevard #1183
Glendale, CA 91214
You may also contact the BZH Civil Rights Coordinator directly at the addresses below:
Attn: BZH Civil Rights Coordinator
Compliance
3746 Foothill Boulevard #1183
Glendale, CA 91214
How to file a grievance with the U.S. Department of Health and Human Services Office for Civil Rights
You can file a discrimination complaint with the U.S. Department of Health and Human Services Office for Civil Rights. You can file your complaint in writing, by phone, or online:
- By phone: Call 1-800-368-1019 (TTY 711 or 1-800-537-7697)
- By mail: Fill out a complaint form or send a letter to:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
U.S. Department of Health and Human Services Office for Civil Rights Complaint forms are available at:
https://www.hhs.gov/ocr/office/file/index.html - Online: Visit the Office of Civil Rights Complaint Portal at:
https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
This Notice of Non-Discriminationwas last updated on February 1, 2026.